Privacy Statement
This site (the “Site”) is operated by Tropical Designs of Florida, Inc. (“Tropical Designs”). We respect your preferences concerning the collection and use of your personal information. The following privacy policies are tailored for the different ways your personal information is collected by different Oracle lines of business and offerings.
Tropical Designs is committed to protecting your privacy. This Tropical Designs Online Privacy Statement applies to data collected by Tropical Designs through the majority of its Sites and services, as well as its offline product support services. It does not apply to those Tropical Designs sites, services and products that do not display or link to this statement or that have their own separate privacy statements. Some products and services mentioned in this statement may not be available in all markets at this time.
Collection of Your Personal Information.
At some Tropical Designs sites, we ask you to provide personal information, such as your e-mail address, name, address, or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. If you choose to make a purchase or sign up for a paid subscription service, we may ask for additional information, such as your credit card number and billing address, which is used to create a Tropical Designs billing account.
In order to access some Tropical Designs services, you will be asked to sign in with an e-mail address and password, which we refer to as your user id and passport. By signing in on one Tropical Designs Sites, you may be automatically signed into other Tropical Designs Sites and/or services. If you access our services via a mobile phone, you may also use your telephone number and a PIN as an alternative credential to your username and password. As part of creating your credentials, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password, as well as an alternate e-mail address.
We may collect information about your interaction with Tropical Designs sites and services. For example, we may use website analytics tools on our site to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our site, the pages you view within our site, your browser add-ons, and your browser's width and height. We may also use technologies, such as cookies and web beacons (described below), to collect information about the pages you view, the contents and links you click and other actions you take on our sites and services. Additionally, we collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses. We also deliver advertisements (see the Display of Advertising section below) and provide Web site analytics tools on non-Tropical Designs sites and services, and we may collect information about page views on these third party sites as well.
When you receive newsletters or promotional e-mail from Tropical Designs, we may use web beacons (described below), customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.
In order to offer you a more consistent and personalized experience in your interactions with Tropical Designs, information collected through one Tropical Designs service may be combined with information obtained through other Tropical Designs services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.
Use of Your Personal Information.
Tropical Designs collects and uses your personal information to operate and improve its sites and services. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences. For more information about the use of information for advertising, see the Display of Advertising section below.
We may also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some Tropical Designs services, may send periodic member letters that are considered part of the service. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from Tropical Designs and its affiliates.
Personal information collected on Tropical Designs sites and services may be stored and processed in the United States or any other country in which Tropical Designs or its affiliates, subsidiaries or service providers maintain facilities. Tropical Designs abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Sharing of Your Personal Information.
Except as described in this statement, we will not disclose your personal information outside of Tropical Designs and its controlled subsidiaries and affiliates without your consent. Some Tropical Designs sites allow you to choose to share your personal information with select Tropical Designs partners so that they can contact you about their products, services or offers. Other sites, do not share your contact information with third parties for marketing purposes, but instead may give you a choice as to whether you wish to receive communications from Tropical Designs on behalf of external business partners about a partner's particular offering (without transferring your personal information to the third party). See the Communication Preferences section below for more information.
Some Tropical Designs services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Tropical Designs and the other company may receive information collected in conjunction with the co-branded services.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those service providers will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. However, for credit card processing, our fraud detection vendors may use aggregate data to help improve their service. This helps them more accurately detect fraudulent uses of credit cards. We may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Tropical Designs or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Tropical Designs employees, customers or the public.
Accessing Your Personal Information
You may have the ability to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (e-mail address and password). The appropriate method(s) for accessing your personal information will depend on which sites or services you have used.
Some Tropical Designs sites or services may collect personal information that is not accessible via the links above. However, in such cases, you may be able to access that information through alternative means of access described by the service. Or you can write us by using our forms and we will contact you within 30 days regarding your request.
Communication Preferences
You can stop the delivery of future promotional e-mail from Tropical Designs sites and services by following the specific instructions in the e-mail you receive.
Display of Advertising
Many of the Sites and online services we offer, as well as those of our partners, are supported by online advertising. Throughout the Site, we may display ads on our own sites and the sites of our advertising partners.
When we display online advertisements to you, we will place a persistent cookie on your computer in order to recognize your computer each time we display an ad to you. Because we may serve advertisements on many different Sites, we are able to compile information over time about where you, or others who are using your computer, saw and/or clicked on the advertisements we display. We use this information to make predictions about your characteristics, interests or preferences and to display targeted advertisements that we believe may be of interest to you. We may also associate this information with your subsequent visit, purchase or other activity on participating advertisers’ Sites in order to determine the effectiveness of the advertisements.
While we may use some of the information we collect in order to personalize the ads we show you, we designed our systems to select ads based only on data that does not personally and directly identify you. For example, we may select the ads we display according to certain general interest categories or segments that we have inferred based on (a) demographic or interest data, including any you may have provided when creating an account (e.g. age, zip or postal code, gender), demographic or interest data acquired from other companies, and a general geographic location derived from your IP address, (b) the pages you view and links you click when using Tropical Designs’s and its advertising partners’ Sites and services, and (c) the search terms you enter when using Tropical Designs’s Internet search services, such as Live Search.
When we display personalized ads, we take a number of steps designed to protect your privacy. For example, we store page views, clicks and search terms used for ad personalization separately from your contact information or other data that directly identifies you (such as your name, e-mail address, etc.). Further, we have built in technological and process safeguards designed to prevent the unauthorized correlation of this data. We also give you the ability to opt-out of personalized ads.
Although the majority of the online advertisements on Tropical Designs sites are displayed by Tropical Designs, we also allow third-party ad serving companies, including other ad networks, to display advertisements on our sites. These companies may offer you a way to opt out of ad targeting based on their cookies. You may find more information by clicking on the company names above and following the links to the Sites of each company. Some of these companies are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies.
Security of Your Personal Information
Tropical Designs is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.
Collection and Use of Children's Personal Information
Many Tropical Designs sites and services are intended for general audiences and do not knowingly collect any personal information from children. When a Tropical Designs site does collect age information, and users identify themselves as under 13, the site will either block such users from providing personal information, or will seek to obtain consent from parents for the collection, use and sharing of their children's personal information. We will not knowingly ask children under the age of 13 to provide more information than is reasonably necessary to provide our services.
Please note that if you grant consent for your child to use Tropical Designs services, this will include such general audience communication services as e-mail, instant messaging, and online groups, and your child will be able to communicate with, and disclose personal information to, other users of all ages. Parents can change or revoke the consent choices previously made, and review, edit or request the deletion of their children's personal information.
Use of Cookies
Tropical Designs Sites use "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a Web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
One of the primary purposes of cookies is to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content and appropriate advertising on your later visits to these sites. Tropical Designs Sites also use cookies as described in the Collection of your Information and Display of Advertising sections of this privacy statement.
When you sign in to a Site, we may store your unique ID number, and the time you signed in, in an encrypted cookie on your hard disk. This cookie allows you to move from page to page at the site without having to sign in again on each page. When you sign out, these cookies are deleted from your computer. We also use cookies to improve the sign in experience. For example, your e-mail address may be stored in a cookie that will remain on your computer after you sign out. This cookie allows your e-mail address to be pre-populated, so that you will only need to type your password the next time you sign in. If you are using a public computer or do not otherwise want this information to be stored, you can select the appropriate radio button on the sign-in page, and this cookie will not be used.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of Tropical Designs sites and services that depend on cookies, and some advertising preferences that are dependent on cookies may not be able to be respected.
If you choose to accept cookies, you also have the ability to later delete cookies that you have accepted. In Internet Explorer 7, you can delete cookies by selecting “Tools”, “Delete browsing history” and clicking the “Delete Cookies” button. If you choose to delete cookies, any settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated.
Use of Web Beacons
Tropical Designs Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include Web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.
Tropical Designs may also employ Web beacons from third parties in order to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other operations of our sites. We prohibit Web beacons on our sites from being used by third parties to collect or access your personal information.
Finally, we may work with other companies that advertise on Tropical Designs sites to place Web beacons on their sites in order to allow us to develop statistics on how often clicking on an advertisement on a Tropical Designs site results in a purchase or other action on the advertiser's site.
Controlling Unsolicited E-mail ("Spam")
Tropical Designs is concerned about controlling unsolicited commercial e-mail, or "spam." Tropical Designs has a strict anti-spam policy prohibiting the use of an e-mail account to send spam. Tropical Designs will not sell, lease or rent its e-mail subscriber lists to third parties. While Tropical Designs continues to actively review and implement new technology, such as expanded filtering features, there is no currently available technology that will totally prevent the sending and receiving of unsolicited e-mail. Using junk e-mail tools and being cautious about the sharing of your e-mail address while online will help reduce the amount of unsolicited e-mail you receive.
Changes to This Privacy Statement
We will update this privacy statement from time to time to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Tropical Designs will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Tropical Designs is protecting your information.
Contacting Us
Tropical Designs welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us at info@tropicaldesigns.com